Privacy Policy
Last updated: 22 March 2026
1. Who we are
This policy describes how Alchemy Ventures handles personal information when you use melissawiringi.com, contact us, or purchase services. Registered address:
Unit 2A, 17/F, Glenealy Tower, Central No. 1 Glenealy Central Hong Kong S.A.R.
Australian contact address:
Level 1/457-459 Elizabeth Street Surry Hills NSW 2010 Australia
Phone: +61 28 8800482. Email: hello@melissawiringi.com.
2. Information we collect
- Contact and account data: name, email, company name, and messages you send via forms or email.
- Order and project data: details you provide for strategy work (for example website URL, industry, goals) needed to deliver your report or engagement.
- Technical data: standard server or hosting logs (for example IP address, browser type), where our infrastructure records them.
3. How we use information
We use personal information to:
- respond to enquiries and deliver contracted services;
- process payments and fulfil orders (including via payment providers);
- send service-related emails (for example order confirmations and report delivery);
- improve the site and comply with legal obligations.
4. Sharing and processors
We do not sell your personal information. We may share it with trusted service providers who help us operate the business (for example payment processing, email delivery, or hosting), only as needed for those purposes and under appropriate safeguards. Some providers may be located outside Hong Kong S.A.R..
5. Retention
We keep information only as long as needed for the purposes above, including legal, accounting, and dispute resolution requirements, then delete or anonymise it where reasonable.
6. Your rights
Depending on where you live, you may have rights to access, correct, or delete personal information, or to object to certain processing. Contact us at the email above. If you are in the EU or UK, you may also lodge a complaint with a supervisory authority.
7. Cookies
This site is intended to use minimal cookies. If essential or analytics cookies are added later, this policy will be updated to describe them.
8. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do.
9. Governing law
This policy is governed by the laws of Hong Kong SAR, without prejudice to mandatory consumer rights in your country of residence where applicable.